How to Recognize a Crisis
A crisis occurs when a person’s mental health or substance use issues become too much to handle on their own. Everyone experiences crisis differently, and what might be a crisis for one person might not be for another.
Crisis may look like
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Anxiety or panic attacks
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Depression
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Thoughts of suicide or self-harm
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Hearing voices or feeling paranoid
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Thoughts of hurting others
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Substance intoxication or withdrawal
Mobile Response Team
A Community Based Crisis Team
The Mobile Response Team (MRT) serves clients that are experiencing a behavioral health crisis. The MRT deploys to any location in Douglas County where the crisis is occurring. Our dedicated team is committed to comprehensive assessment, effective de-escalation, and meticulous safety planning to ensure the well-being of all involved.
Requests for an immediate response by MRT can be made by contact with Douglas County Emergency Communication Center at 785-832-7509 or 785-843-0250. The MRT is dedicated to ensuring a comprehensive support system for crisis situations in Douglas County. The MRT can additionally be requested or activated during contact with First Responders, contacts with Emergency Services, or through Douglas County community resource/service providers. This collaborative approach allows the MRT to respond swiftly to emergent needs, while providing individuals involved in a crisis the autonomy to accept or decline interventions in real-time. By prioritizing both responsiveness and individual choice, the MRT reinforces its commitment to delivering effective, compassionate care within the community.
The MRT may also reach out to an individual by phone or at a provided address for a follow-up caring contact. To ensure we connect seamlessly, you might receive a brief voicemail, a door hanger, or an informational card in your mailbox. If you wish to return a call to the MRT or are looking to make contact after a follow-up attempt, please reach out to the MRT office at 785-330-8167. Kindly note that this number is not intended for immediate crisis situations and is not monitored for emergencies. When experiencing an emergency or in need of medical assistance, always call 911 for immediate help.
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MRT is available 7 days a week between 8 am - 2 am.
The Treatment & Recovery Center
The Treatment & Recovery Center (TRC) of Douglas County serves as a place where our community members come to begin their behavioral health and/or substance use recovery journey, whether they're simply seeking a life change, or find themselves in crisis and need immediate help.
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The TRC provides crisis care through urgent care, treatment, and recovery. Urgent Care: anyone in crisis can come to the TRC for immediate access to behavioral health crisis assessment and treatment. Treatment: the TRC will provide a safe, structured environment for individuals experiencing a severe mental health or substance use crisis using trauma-informed methods. Recovery: the TRC will provide care coordination, treatment and support to create a safety net of access to community resources and programs, providing a road map and community for a stable future.
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BNC operates TRC. It is the result of collaboration and investment from numerous local institutions and agencies. It is funded through a variety of resources including the quarter-cent sales tax that was approved by voters in November 2018 to improve behavioral health services and facilities in Douglas County.
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The TRC is open 24/7, 365 days a year. No appointments necessary. It's located at 1000 W. 2nd Street, Lawrence, KS.